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By JARED KALTWASSER • Staff Writer • February 18, 2009
The co-owners of shipping supply firm New Pak met in the 1980s when they worked at Gerstler's uncle's company, Central Jersey Steel Strapping and Shipping.
Koznowicz came in part-time after high school to help with filing and other paperwork. Gerstler, who also had worked at the company as a teenager, returned after the death of his uncle to work in outside sales.
After Central Jersey Steel Strapping and Shipping closed its doors in 1988, Koznowicz, Gerstler and Tom Kay, who was operations manager at the old firm, started their own company in 1989, based out of Gerstler's Carteret home.
"We figured, let's start it,'' Koznowicz recalled. "We did have a lot of customer contacts and stuff like that, but for the most part, we started from scratch.''
After eight months, the firm had a warehouse in Elizabeth, and by 1993, the trio had bought out their business partners in Brooklyn, N.Y. They moved the business to South Plainfield in 1993 and to its current location on Kennedy Road in 1998. Kay retired in 2005.
The company sells shipping supplies and equipment, as well as janitorial supplies. In addition to its local sales, New Pak also now makes sales across the country through its Web site, but Gerstler said customer service remains their main focus and selling point.
The pair maintains a family-like atmosphere inside their business, but both also place a premium on family and community outside of work.
"We realize we have a life outside of this place, and we enjoy it,'' Koznowicz said.
At the end of the day, Gerstler said, they know those community ties are just as important as any sales they may make during the day.
"We tend to be two people who enjoy life and don't take ourselves too seriously,'' he said. "We respect our business, we enjoy our business, but we put it in perspective.''
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